We at CXG Outsourcing are on the lookout for a Customer Support with Dutch (email and chat only) to join a partner of ours – a leading trading company.

What a day in the life of a Customer Support with Dutch (email and chat only) is like:

• Providing information about financial instruments and services of the company
• Verifying the request details with the customer 
• Providing support regarding technical, trading, and financial issues to customers queries by email and chat
• Responding to customer requests for installation, registration, and regular operations with client’s software
• Following up on the successful completion of each case and aiming towards a complete customer’s satisfaction

To be successful on this role you’ll need:

• Fluency in the Dutch and English
• Willingness to work on shifts (Hybrid model; Monday to Friday; 08:00-22:00)
• Previous experience in the area will be considered a plus
• Financial or Economic education will be considered an advantage

What will give you an extra edge:

• Good computer literacy and excellent typing skills
• Analytical and problem-solving skills
• Ability to prioritize tasks and work independently

What our partner offers:

• Competitive remuneration
• Opportunities for career development within a fast-growing company
• Performance bonus
• Friendly and supportive work environment
• Additional health insurance
• Subsidized meals
• Co-financed card for public transportation
• Preferential prices for a multisport card for you and your family members

If you feel comfortable with the above-mentioned requirements and want to become part of our team, we would really like to speak to you.
Apply now and send us your CV in English.

All documents will be treated in strict confidentiality.
Only short-listed candidates will be contacted.